Anonymous_User Absent Member.
Absent Member.
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Re: Logging into UserApp from an iPad

Are you using Safari or other browsers?

I do not think the current UserApp versions support Safari (or should I
say: Safari isn't compatible enough with the other popular browsers)

See https://www.netiq.com/documentation/idm401/install/data/bcyzv6p.html



On 11.05.2012 02:36, obrieg wrote:
>
> We are about to roll out the UserApp for user self service on Monday,
> and while this is not a big deal, im noticing that you cannot login to
> the portal from an IOS device, specifically iPads. Has anyone else
> experienced this issue? I am noticing that I can use the forgotten
> password feature, just not the ability to login fully to the App.
>
> Thanks in advance.
>
>

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Anonymous_User Absent Member.
Absent Member.

Re: Logging into UserApp from an iPad

On 05/11/2012 06:25 AM, Wolfgang Schreiber wrote:
> Are you using Safari or other browsers?
>
> I do not think the current UserApp versions support Safari (or should I
> say: Safari isn't compatible enough with the other popular browsers)
>
> See https://www.netiq.com/documentation/idm401/install/data/bcyzv6p.html
>
>
>
> On 11.05.2012 02:36, obrieg wrote:
>>
>> We are about to roll out the UserApp for user self service on Monday,
>> and while this is not a big deal, im noticing that you cannot login to
>> the portal from an IOS device, specifically iPads. Has anyone else
>> experienced this issue? I am noticing that I can use the forgotten
>> password feature, just not the ability to login fully to the App.
>>
>> Thanks in advance.
>>
>>

Greetings
Safari and Chrome are not supported at this point in time.

--
Sincerely,
Steven Williams
Lead Software Engineer
NetIQ
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