Reporting Issues / How much Value

[cosborne]

Hi All,

We have never had Reporting working in PROD. We have it partially working in TEST, I had a case open with support, I installed the Data Collection and Managed System gateway drivers. I think the issue is mainly with the Reporting/Sentinel install and PostgreSQL DB.

I want to know if you leverage native NetIQ reporting and how much value it has or if it may be better to use a SQL driver to export all our IDV data there and leverage SQL reporting.

For instance I get all kinds of errors like these on most reports, only a few reports work, most don't and give some type of similar error message:

An error was detected while running report 'Managed_System_Entitlement_and_Account_Summary': Could not initialize class net.sf.jasperreports.engine.util.JRStyledTextParser

Thanks!
Casey

[aburgemeister]

You may find better results in the applications forum next to this one;
this one is about the engine and drivers, and mostly I think what you are
asking is about the reporting application itself.

--
Good luck.

If you find this post helpful and are logged into the web interface,
show your appreciation and click on the star below.

If you want to send me a private message, please let me know in the
forum as I do not use the web interface often.

[cosborne]

Ok thanks!

[mjruane]

I know this is a while ago but did you ever get to the bottom of that error:

"Could not initialize class net.sf.jasperreports.engine.util.JRStyledTextParser.

I'm having this issue trying to run reports. IDM version: 4.8.2.  AWS environment.

Thanks