Anonymous_User Absent Member.
Absent Member.
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Trouble with Challenge Response


Hello, I need help with this please!

here is the trouble,

after that a new user completes the Challenge Response, when clicks the
botton to send it, nothing happen, no matter how many times press this
botton. I don't know why this is happening, we have never had problems
with the Challenge Response before.

any idea why this is happening?

If you need more information, let me know

Thanks,

Best regards


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lpartescano
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Knowledge Partner Knowledge Partner
Knowledge Partner

Re: Trouble with Challenge Response

Which version of IDM, assuming this is the UserApp? If IDM 4.5, are you
actually using the much-improved SSPR component for this? Which browser
and version? Can you duplicate it with other browsers or versions? Does
a test environment behave the same way? Did this ever work?

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Good luck.

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