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UserApp 4.0.2 patch E Role Reports not working


I have a UserApp 4.0.2 patch E version running that will not generate
role reports. It does not matter which report I run, it always gives
this stack trace:


Code:
--------------------

2015-03-10 10:21:46,542 INFO [STDOUT] (http-0.0.0.0-80-36) TRACE [RBPM] [com.novell.idm.nrf.actions.forms.RoleListReportDataForm:getRoleDnS] RoleListReportDataForm.getRoleDn=cn=provAdmin,cn=System,cn=Level20,cn=RoleDefs,cn=RoleConfig,cn=AppConfig,cn=UserApplication,cn=Driver Set,o=services;
2015-03-10 10:21:47,260 INFO [STDOUT] (http-0.0.0.0-80-30) DEBUG [RBPM] [com.novell.idm.nrf.util.CacheUtil:isObjectInServerCache] Role object was found in cache: cache-key-nrf-config
2015-03-10 10:21:47,260 INFO [STDOUT] (http-0.0.0.0-80-30) DEBUG [RBPM] [com.novell.idm.nrf.util.CacheUtil:getObjectFromServerCache] Role object RETRIEVED from cache: cache-key-nrf-config
2015-03-10 10:21:47,260 INFO [STDOUT] (http-0.0.0.0-80-30) DEBUG [RBPM] [com.novell.idm.nrf.util.CacheUtil:isObjectInServerCache] Role object was found in cache: cache-key-nrf-config
2015-03-10 10:21:47,260 INFO [STDOUT] (http-0.0.0.0-80-30) DEBUG [RBPM] [com.novell.idm.nrf.util.CacheUtil:getObjectFromServerCache] Role object RETRIEVED from cache: cache-key-nrf-config
2015-03-10 10:21:47,260 INFO [STDOUT] (http-0.0.0.0-80-30) TRACE [RBPM] [com.novell.idm.nrf.report.RoleReportServlet:traceBeforeMessage] showDetails:
2015-03-10 10:21:47,260 INFO [STDOUT] (http-0.0.0.0-80-30) TRACE [RBPM] [com.novell.idm.nrf.report.RoleReportServlet:traceBeforeMessage] roleDnS: cn=provAdmin,cn=System,cn=Level20,cn=RoleDefs,cn=RoleConfig,cn=AppConfig,cn=UserApplication,cn=Driver Set,o=services;
2015-03-10 10:21:47,260 INFO [STDOUT] (http-0.0.0.0-80-30) TRACE [RBPM] [com.novell.idm.nrf.report.RoleReportServlet:traceBeforeMessage] roleOwner: all
2015-03-10 10:21:47,260 INFO [STDOUT] (http-0.0.0.0-80-30) TRACE [RBPM] [com.novell.idm.nrf.report.RoleReportServlet:traceBeforeMessage] paramShowOnlyAssignedRoles:
2015-03-10 10:21:47,260 INFO [STDOUT] (http-0.0.0.0-80-30) TRACE [RBPM] [com.novell.idm.nrf.report.RoleReportServlet:traceBeforeMessage] RoleReportServlet.doGet.reportFormat=pdf
2015-03-10 10:21:47,260 INFO [STDOUT] (http-0.0.0.0-80-30) TRACE [RBPM] [com.novell.idm.nrf.report.RoleReportServlet:traceBeforeMessage] RoleReportServlet.doGet.sortKey=sRoleName
2015-03-10 10:21:47,260 INFO [STDOUT] (http-0.0.0.0-80-30) TRACE [RBPM] [com.novell.idm.nrf.report.RoleReportServlet:traceBeforeMessage] RoleReportServlet.doGet.reportKey=role-assign
2015-03-10 10:21:47,260 INFO [STDOUT] (http-0.0.0.0-80-30) ERROR [RBPM] [com.novell.idm.nrf.report.RoleReportServlet:doPost] Error occurred when running report. Please contact Administrator.
java.lang.NullPointerException
at com.novell.idm.nrf.report.RoleReportServlet.doPost(RoleReportServlet.java:166)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.novell.srvprv.apwa.servlet.CharsetEncodingFilter.doFilter(CharsetEncodingFilter.java:72)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.novell.soa.throttle.ThrottleFilter.doFilter(ThrottleFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.novell.soa.common.i18n.URILoggerServletFilter.doFilter(URILoggerServletFilter.java:63)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.novell.soa.common.i18n.BestLocaleServletFilter.doFilter(BestLocaleServletFilter.java:242)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:235)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:190)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:433)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:92)
at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.process(SecurityContextEstablishmentValve.java:126)
at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.invoke(SecurityContextEstablishmentValve.java:70)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:158)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:330)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:829)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:598)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
at java.lang.Thread.run(Unknown Source)

--------------------


In our other three environments, the reports work fine. I've had a look
at the report objects in the UA driver and they where missing the
nrfLocalizedDescr attributes (we've had similar problems with the
UIConfig objects when migrating the driver from 3.6.1 to 4.0.2). I
copied the reports from a different working environment but this did not
help.

Does anybody know if the database also has some Report config stored ? I
really need to fix this problem 🙂


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Absent Member.
Absent Member.

Re: UserApp 4.0.2 patch E Role Reports not working


Note: a correct report from a different environment displays this
logging:


Code:
--------------------

INFO | jvm 1 | 2015/03/10 11:02:32 | 11:02:32,595 INFO [STDOUT] TRACE [RBPM] [com.novell.idm.nrf.report.RoleReportServlet:traceBeforeMessage] roleDnS: cn=provAdmin,cn=System,cn=Level20,cn=RoleDefs,cn=RoleConfig,cn=AppConfig,cn=UserApplication,cn=Driver Set,o=services;
INFO | jvm 1 | 2015/03/10 11:02:32 | 11:02:32,595 INFO [STDOUT] TRACE [RBPM] [com.novell.idm.nrf.report.RoleReportServlet:traceBeforeMessage] roleOwner: all
INFO | jvm 1 | 2015/03/10 11:02:32 | 11:02:32,595 INFO [STDOUT] TRACE [RBPM] [com.novell.idm.nrf.report.RoleReportServlet:traceBeforeMessage] paramShowOnlyAssignedRoles:
INFO | jvm 1 | 2015/03/10 11:02:32 | 11:02:32,627 INFO [STDOUT] TRACE [RBPM] [com.novell.idm.nrf.report.RoleReportServlet:traceBeforeMessage] RoleReportServlet.doGet.reportFormat=pdf
INFO | jvm 1 | 2015/03/10 11:02:32 | 11:02:32,627 INFO [STDOUT] TRACE [RBPM] [com.novell.idm.nrf.report.RoleReportServlet:traceBeforeMessage] RoleReportServlet.doGet.sortKey=sRoleName
INFO | jvm 1 | 2015/03/10 11:02:32 | 11:02:32,627 INFO [STDOUT] TRACE [RBPM] [com.novell.idm.nrf.report.RoleReportServlet:traceBeforeMessage] RoleReportServlet.doGet.reportKey=role-assign
INFO | jvm 1 | 2015/03/10 11:02:32 | 11:02:32,627 INFO [STDOUT] TRACE [RBPM] [com.novell.idm.nrf.report.RoleReportServlet:traceAfterMessage] Get report definition end: 1425981752627
INFO | jvm 1 | 2015/03/10 11:02:32 | 11:02:32,627 INFO [STDOUT] TRACE [RBPM] [com.novell.idm.nrf.report.RoleReportServlet:traceAfterMessage] RoleReportServlet.doGet.reportDef.getEntityKey()cn=role-assign,cn=ReportDefs,cn=RoleConfig,cn=AppConfig,cn=UserApplication,cn=Driver Set,o=services
INFO | jvm 1 | 2015/03/10 11:02:32 | 11:02:32,627 INFO [STDOUT] TRACE [RBPM] [com.novell.idm.nrf.report.RoleReportServlet:traceAfterMessage] User who runs the reportcn=adminUA,ou=People,o=vault
INFO | jvm 1 | 2015/03/10 11:02:32 | 11:02:32,892 INFO [STDOUT] TRACE [RBPM] [com.novell.idm.nrf.report.RoleAssignmentReportDS:<init>] constructor method with security context
INFO | jvm 1 | 2015/03/10 11:02:33 | 11:02:33,032 INFO [STDOUT] TRACE [RBPM] [com.novell.idm.nrf.report.RoleAssignmentReportDS:buildRoleList] Building role list...
INFO | jvm 1 | 2015/03/10 11:02:33 | 11:02:33,032 INFO [STDOUT] TRACE [RBPM] [com.novell.idm.nrf.report.RoleAssignmentReportDS:buildRoleList] Get report data starts: 1425981753032
INFO | jvm 1 | 2015/03/10 11:02:33 | 11:02:33,219 INFO [STDOUT] TRACE [RBPM] [com.novell.idm.nrf.report.RoleAssignmentReportDS:buildRoleList] Get report data ends: 1425981753219
INFO | jvm 1 | 2015/03/10 11:02:33 | 11:02:33,219 INFO [STDOUT] TRACE [RBPM] [com.novell.idm.nrf.report.RoleAssignmentReportDS:buildRoleList] Completed Building role list, total # of roles: 1]
INFO | jvm 1 | 2015/03/10 11:02:33 | 11:02:33,219 INFO [STDOUT] TRACE [RBPM] [com.novell.idm.nrf.report.SubReportDS:<init>] Start
INFO | jvm 1 | 2015/03/10 11:02:33 | 11:02:33,251 INFO [STDOUT] TRACE [RBPM] [com.novell.idm.nrf.report.SubReportDS:<init>] Start
INFO | jvm 1 | 2015/03/10 11:02:33 | 11:02:33,282 INFO [STDOUT] TRACE [RBPM] [com.novell.idm.nrf.report.SubReportDS:<init>] Start
INFO | jvm 1 | 2015/03/10 11:02:33 | 11:02:33,282 INFO [STDOUT] TRACE [RBPM] [com.novell.idm.nrf.report.SubReportDS:<init>] Start
INFO | jvm 1 | 2015/03/10 11:02:33 | 11:02:33,297 INFO [STDOUT] TRACE [RBPM] [com.novell.idm.nrf.report.SubReportDS:<init>] Start
INFO | jvm 1 | 2015/03/10 11:02:33 | 11:02:33,297 INFO [STDOUT] TRACE [RBPM] [com.novell.idm.nrf.report.SubReportDS:<init>] Start
INFO | jvm 1 | 2015/03/10 11:02:33 | 11:02:33,313 INFO [STDOUT] TRACE [RBPM] [com.novell.idm.nrf.report.RoleAssignmentReportDS:next] Reached resultset end: 2 of 1
INFO | jvm 1 | 2015/03/10 11:02:33 | 11:02:33,329 INFO [STDOUT] TRACE [RBPM] [com.novell.idm.nrf.report.SubReportDS:<init>] Start

--------------------


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Re: UserApp 4.0.2 patch E Role Reports not working


I've fixed it. After looking at it for the 10th time, it turned out that
I missed something:

My old broken report definitions in the UA driver did not have a
structural object class or Localized Descriptions etc. that the object
should have had after migrating from 3.6.1 to 4.0.2.

The report objects looked like this (I've omitted the ACL attributes and
XML data).


Code:
--------------------

dn: cn=role-detail,cn=ReportDefsOLD,cn=RoleConfig,cn=AppConfig,cn=UserApplication,cn=Driver Set,o=services
objectClass: Top
objectClass: Unknown
cn: role-detail

--------------------


As you can see the reports are located in the ReportDefsOLD OU. This is
because i copied the whole report OU from another working environment
and did not want to lose the original OU.

And here's the catch:
the cn=configuration object in the driver has a pointer to the reports
container... and by renaming the OU to OLD, the pointer just changed to
the OLD container. So i was using the broken reports after all.

So i just changed the DN to the freshly copied Reports container (again
i omitted attributes that are not useful for this story) and it worked
!


Code:
--------------------

dn: cn=configuration,cn=RoleConfig,cn=AppConfig,cn=UserApplication,cn=DriverSet,o=services
objectClass: DirXML-PkgItemAux
objectClass: nrfConfiguration
objectClass: Top
cn: configuration
nrfReportContainer: cn=ReportDefs,cn=RoleConfig,cn=AppConfig,cn=UserApplication,cn=Driver Set,o=services

--------------------


Only reason I found this out was that I was creating an email for NetIQ
Support with all data in it, thus going over all OU's and objects again
and spotting the error that I have overlooked for a couple of days now.
Just posting the solution here for other people to read 🙂


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Sjoerdk
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