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smitty215
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Absent Member.
‎2010-06-09 15:04
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Problems after Upgrading to Logger v. 4.0

Is anyone else seeing long data transfer delays from Logger to ESM after this upgrade?
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Dean Farrington
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‎2010-06-10 18:58

Are you seeing a drop on the forwarder ? If so look at KB article: 3454

There is a known issue with forwarder rates post 4.0 upgrades.

HTH

Dean

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smitty215
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‎2010-06-10 19:29

Thanks for the reply! Yes I  did try the fix in the KB article. However I'm still having problems with the Logger. I will be working with support today, so hopefully support and I can come up with something.
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cmatalia
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‎2010-08-04 15:41

Did you get a fix for this? I am facing this same issue and have not made any significant progress.

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smitty215
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‎2010-08-04 20:44

Yes it is fixed now. It had something to do with the Logger caching events. Arcsight support helped me fix it. They went into my Logger as root and started cleaning out stuff. You will need there help because you cant ssh to the box with out them

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