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arturp1
Lieutenant Commander Lieutenant Commander
Lieutenant Commander
‎2015-01-27 07:42
1047 views

arcsight Windows unified connector cant connect local logs

Hello,

I'm trying to install windows unified connector on windows 2008 R2 to read local logs. Unfortunatelly I am  getting below errors:

I connected also this host to WUC on other host and it's working fine. How is it possible that remote connection is working and local not?

Can someone give me some directions? RPC and Server services runnning, telnet on port 445 working. There is no problem with user because remote connection from other host is working on the same credentials (tested with local user and domain user added to Event Log Readers group).

[2015-01-25 18:57:38,684][INFO ][default.com.arcsight.agent.qd.t][isAbleToConnectToHost] Connect to host [host1]

[2015-01-25 18:57:38,778][FATAL][default.com.arcsight.agent.qd.t][isAbleToConnectToHost]

java.io.IOException: Dcerpc Exception

  at com.arcsight.agent.qd.t.a(t.java:1569)

  at com.arcsight.agent.qd.t.a(t.java:2251)

  at com.arcsight.agent.qd.t.run(t.java:745)

  at java.lang.Thread.run(Thread.java:680)

[2015-01-25 18:57:38,778][FATAL][default.com.arcsight.agent.qd.t][reconnectToHost] Unable to create the rpc handle for host [host1], user [user1]

[2015-01-25 18:57:38,778][FATAL][default.com.arcsight.agent.qd.t][isAbleToConnectToHost]

java.io.IOException: Dcerpc Exception

  at com.arcsight.agent.qd.t.a(t.java:1569)

  at com.arcsight.agent.qd.t.a(t.java:2251)

  at com.arcsight.agent.qd.t.run(t.java:745)

  at java.lang.Thread.run(Thread.java:680)

[2015-01-25 18:57:38,778][FATAL][default.com.arcsight.agent.qd.t][reconnectToHost]

jcifs.dcerpc.DcerpcException: Bad endpoint: \PIPE\eventlog

  at jcifs.dcerpc.DcerpcBinding.setOption(DcerpcBinding.java:76)

  at jcifs.dcerpc.DcerpcHandle.parseBinding(DcerpcHandle.java:88)

  at jcifs.dcerpc.DcerpcPipeHandle.<init>(DcerpcPipeHandle.java:39)

  at jcifs.dcerpc.DcerpcHandle.getHandle(DcerpcHandle.java:116)

  at com.arcsight.agent.qd.t.a(t.java:1770)

  at com.arcsight.agent.qd.t.a(t.java:1547)

  at com.arcsight.agent.qd.t.a(t.java:2251)

  at com.arcsight.agent.qd.t.run(t.java:745)

  at java.lang.Thread.run(Thread.java:680)

[2015-01-25 18:57:38,840][INFO ][default.com.arcsight.agent.qd.t][isAbleToConnectToHost] Connect to host [host1]

[2015-01-25 18:57:38,840][INFO ][default.com.arcsight.agent.qd.t][isAbleToConnectToHost] Connect to host [host1]

[2015-01-25 18:57:38,918][FATAL][default.com.arcsight.agent.qd.t][isAbleToConnectToHost]

java.io.IOException: Dcerpc Exception

  at com.arcsight.agent.qd.t.a(t.java:1569)

  at com.arcsight.agent.qd.t.a(t.java:2251)

  at com.arcsight.agent.qd.t.run(t.java:745)

  at java.lang.Thread.run(Thread.java:680)

[2015-01-25 18:57:38,918][FATAL][default.com.arcsight.agent.qd.t][reconnectToHost] Unable to create the rpc handle for host [host1], user [user1]

[2015-01-25 18:57:38,918][FATAL][default.com.arcsight.agent.qd.t][reconnectToHost] Unable to create the rpc handle for host [host1], user [user1]

[2015-01-25 18:57:38,918][FATAL][default.com.arcsight.agent.qd.t][reconnectToHost]

jcifs.dcerpc.DcerpcException: Bad endpoint: \PIPE\eventlog

  at jcifs.dcerpc.DcerpcBinding.setOption(DcerpcBinding.java:76)

  at jcifs.dcerpc.DcerpcHandle.parseBinding(DcerpcHandle.java:88)

  at jcifs.dcerpc.DcerpcPipeHandle.<init>(DcerpcPipeHandle.java:39)

  at jcifs.dcerpc.DcerpcHandle.getHandle(DcerpcHandle.java:116)

  at com.arcsight.agent.qd.t.a(t.java:1770)

  at com.arcsight.agent.qd.t.a(t.java:1547)

  at com.arcsight.agent.qd.t.a(t.java:2251)

  at com.arcsight.agent.qd.t.run(t.java:745)

  at java.lang.Thread.run(Thread.java:680)

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Martin Berube
Commander
Commander
‎2015-01-27 15:04

Hi Arthur,

It looks like a credential issue.  I have seen this in the past ans were resolved in the Windows side.  Make sure the user the connector is using  has admin right or has privileges to read event logs.  The WUC document has details in how to assign rights.

https://protect724.hp.com/docs/DOC-2409

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arturp1
Lieutenant Commander Lieutenant Commander
Lieutenant Commander
‎2015-01-27 20:11

Hi Martin,

The problem is that I'm also connecting this host to connector on other machine and remote connection with the same credential is working, but when I add connection parameters to the connector installed locally it doesn't work.

So we can say that user credentials and privileges are correct.

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