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Lieutenant Commander
Lieutenant Commander

Cannot upgrade Stormrunner OPLG from 3.6 to 3.7.9

I am having troubles installing the latest version of the OLPG, this is the part of the logs where things go wrong :


[305C:234C][2019-12-06T17:14:57]i301: Applying execute package: Conf_Backup, action: Install, path: C:\ProgramData\Package Cache\23F3FF8DE9841A98B846AC3E3DA32C48396025E7\ConfBackup.bat, arguments: '"C:\ProgramData\Package Cache\23F3FF8DE9841A98B846AC3E3DA32C48396025E7\ConfBackup.bat" CONFIG_BACKUP'
[1AB0:26C4][2019-12-06T17:14:57]i319: Applied execute package: Conf_Backup, result: 0x0, restart: None
[305C:234C][2019-12-06T17:14:57]i323: Registering package dependency provider: {7076B09D-ED6C-41B3-A9C6-040A8E3B18AD}, version:, package: StormAgentUpgrade
[305C:234C][2019-12-06T17:14:57]i301: Applying execute package: StormAgentUpgrade, action: Install, path: C:\ProgramData\Package Cache\{7076B09D-ED6C-41B3-A9C6-040A8E3B18AD}v1.0.0.0\StormAgent.msi, arguments: ' ALLUSERS="1" ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" INSTALLDIR="C:\stormrunnerlg\"'
[305C:234C][2019-12-06T17:14:58]e000: Error 0x80070643: Failed to install MSI package.
[305C:234C][2019-12-06T17:14:58]e000: Error 0x80070643: Failed to execute MSI package.
[1AB0:26C4][2019-12-06T17:14:58]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[1AB0:26C4][2019-12-06T17:14:58]i319: Applied execute package: StormAgentUpgrade, result: 0x80070643, restart: None
[1AB0:26C4][2019-12-06T17:14:58]e000: Error 0x80070643: Failed to execute MSI package.
[305C:234C][2019-12-06T17:14:58]i318: Skipped rollback of package: StormAgentUpgrade, action: Uninstall, already: Absent

How can I fix this ?





Labels (1)
2 Replies

Hi patrick
Did you try uninstalling and rebooting before installing the new version?
Lieutenant Commander
Lieutenant Commander

No I didnt try that yet. I will try that once the new Stormrunner version comes out next week. However... I am not looking forward having to uninstall, reboot, reinstall and reboot the OPLG for every update of Stormrunner.


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