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Cloud Services failed to synchronize account: 1003 in ALM QCLogs exception

Keep on seeing this exception in ALM QC Logs 

 

Cloud Services failed to synchronize account: 1003

org.jclouds.aws.AWSResponseException

Messages:
request POST https://ec2.sa-east-1.amazonaws.com/ HTTP/1.1 failed with code 503, error: AWSError{requestId='8d1d9363-7503-4732-ad1e-d745e1295cfa', requestToken='null', code='Unavailable', message='The service is unavailable. Please try again shortly.', context='{Response=, Errors=}'};

Stack Trace:
org.jclouds.aws.AWSResponseException: request POST https://ec2.sa-east-1.amazonaws.com/ HTTP/1.1 failed with code 503, error: AWSError{requestId='8d1d9363-7503-4732-ad1e-d745e1295cfa', requestToken='null', code='Unavailable', message='The service is unavailable. Please try again shortly.', context='{Response=, Errors=}'}
at org.jclouds.aws.handlers.ParseAWSErrorFromXmlContent.handleError(ParseAWSErrorFromXmlContent.java:77)
at org.jclouds.http.handlers.DelegatingErrorHandler.handleError(DelegatingErrorHandler.java:69)
at org.jclouds.http.internal.BaseHttpCommandExecutorService.shouldContinue(BaseHttpCommandExecutorService.java:180)
at org.jclouds.http.internal.BaseHttpCommandExecutorService.invoke(BaseHttpCommandExecutorService.java:150)
at org.jclouds.rest.internal.InvokeHttpMethod.invoke(InvokeHttpMethod.java:93)
at org.jclouds.rest.internal.InvokeHttpMethod.apply(InvokeHttpMethod.java:76)
at org.jclouds.rest.internal.InvokeHttpMethod.apply(InvokeHttpMethod.java:47)
at org.jclouds.reflect.FunctionalReflection$FunctionalInvocationHandler.handleInvocation(FunctionalReflection.java:117)
at com.google.common.reflect.AbstractInvocationHandler.invoke(AbstractInvocationHandler.java:79)
at com.sun.proxy.$Proxy184.describeInstancesInRegion(Unknown Source)
at org.jclouds.ec2.compute.strategy.EC2ListNodesStrategy$2.apply(EC2ListNodesStrategy.java:146)
at org.jclouds.ec2.compute.strategy.EC2ListNodesStrategy$2.apply(EC2ListNodesStrategy.java:142)
at com.google.common.collect.Iterators$8.transform(Iterators.java:794)
at com.google.common.collect.TransformedIterator.next(TransformedIterator.java:48)
at com.google.common.collect.TransformedIterator.next(TransformedIterator.java:48)
at com.google.common.collect.Iterators$5.hasNext(Iterators.java:543)
at com.google.common.collect.TransformedIterator.hasNext(TransformedIterator.java:43)
at com.google.common.collect.Iterators$5.hasNext(Iterators.java:542)
at com.google.common.collect.Iterators$5.hasNext(Iterators.java:542)
at com.google.common.collect.Iterators$7.computeNext(Iterators.java:645)
at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:143)
at com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:138)
at com.google.common.collect.TransformedIterator.hasNext(TransformedIterator.java:43)
at com.google.common.collect.Iterators$7.computeNext(Iterators.java:645)
at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:143)
at com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:138)
at com.google.common.collect.ImmutableSet.copyOf(ImmutableSet.java:314)
at com.google.common.collect.ImmutableSet.copyOf(ImmutableSet.java:300)
at org.jclouds.ec2.compute.strategy.EC2ListNodesStrategy.listDetailsOnNodesMatching(EC2ListNodesStrategy.java:114)
at org.jclouds.ec2.compute.strategy.EC2ListNodesStrategy.listDetailsOnNodesMatching(EC2ListNodesStrategy.java:62)
at org.jclouds.compute.internal.BaseComputeService.listNodesDetailsMatching(BaseComputeService.java:364)
at com.hp.alm.lab.cloud.plugin.api.jclouds.JCloudsPlugin.getHostsFromCloud(JCloudsPlugin.java:407)
at com.hp.alm.lab.cloud.plugin.api.jclouds.JCloudsPlugin.getStatus(JCloudsPlugin.java:151)
at com.hp.alm.lab.cloud.core.action.CloudServicesSync.getStatus(CloudServicesSync.java:184)
at com.hp.alm.lab.cloud.core.action.CloudServicesSync.getUpdatedHosts(CloudServicesSync.java:151)
at com.hp.alm.lab.cloud.core.action.CloudServicesSync.syncAcountHosts(CloudServicesSync.java:113)
at com.hp.alm.lab.cloud.core.action.CloudServicesSync.syncAccountHosts(CloudServicesSync.java:95)
at com.hp.alm.lab.cloud.core.action.CloudServicesSync.syncHostsAndUpdateStatus(CloudServicesSync.java:81)
at com.hp.alm.lab.cloud.core.action.CloudServicesSync.sync(CloudServicesSync.java:68)
at com.hp.alm.lab.cloud.core.action.CloudServicesSync.execute(CloudServicesSync.java:42)
at com.hp.alm.lab.cloud.core.CloudServicesImpl.sync(CloudServicesImpl.java:51)
at com.mercury.td.pcextension.jobs.CloudServicesSyncJob.execute(CloudServicesSyncJob.java:27)
at com.mercury.td.pcextension.jobs.LabJob$1.action(LabJob.java:43)
at com.mercury.td.pcextension.jobs.LabJob$1.action(LabJob.java:38)
at com.mercury.td.pcextension.LomUtils.workWithOtherProject(LomUtils.java:92)
at com.mercury.td.pcextension.LomUtils.workWithOtherProject(LomUtils.java:111)
at com.mercury.td.pcextension.LomUtils.doForAllActiveLabProjects(LomUtils.java:388)
at com.mercury.td.pcextension.jobs.LabJob.performOperation(LabJob.java:38)
at com.mercury.td.pcextension.jobs.JobBase.perform(JobBase.java:26)
at com.hp.alm.platform.jobs.CAbsJobDecorator.perform(CAbsJobDecorator.java:47)
at com.mercury.td.pcextension.jobs.ThreadNamerJobDecorator.perform(ThreadNamerJobDecorator.java:35)
at com.mercury.td.pcextension.timeboundedexecuter.TimeBoundedJobDecorator$TimeBoundedDelegate.action(TimeBoundedJobDecorator.java:97)
at com.mercury.td.pcextension.timeboundedexecuter.TimeBoundedJobDecorator$TimeBoundedDelegate.action(TimeBoundedJobDecorator.java:79)
at com.hp.alm.lab.common.concurrency.timeboundedexecuter.TimeBoundedExecuter$TimeBoundedThread.call(TimeBoundedExecuter.java:164)
at sun.reflect.GeneratedMethodAccessor248.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.mercury.optane.core.utils.concurrent.PooledThreadTaskProxyInvocationHandler.execute(PooledThreadTaskProxyInvocationHandler.java:127)
at com.mercury.optane.core.utils.concurrent.PooledThreadTaskProxyInvocationHandler.invoke(PooledThreadTaskProxyInvocationHandler.java:109)
at com.sun.proxy.$Proxy113.call(Unknown Source)
at java.util.concurrent.FutureTask.run(FutureTask.java:262)
at sun.reflect.GeneratedMethodAccessor186.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.mercury.optane.core.utils.concurrent.PooledThreadTaskProxyInvocationHandler.execute(PooledThreadTaskProxyInvocationHandler.java:127)
at com.mercury.optane.core.utils.concurrent.PooledThreadTaskProxyInvocationHandler.invoke(PooledThreadTaskProxyInvocationHandler.java:109)
at com.sun.proxy.$Proxy112.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:744)

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3 Replies
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Trusted Contributor.
Trusted Contributor.

Re: Cloud Services failed to synchronize account: 1003 in ALM QCLogs exception

Attached screenshot for your reference 

 

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Acclaimed Contributor.
Acclaimed Contributor.

Re: Cloud Services failed to synchronize account: 1003 in ALM QCLogs exception

Hello Apve03

 

May I know exactly the behaviour that you are facing?

 

Are you having some problem during the execution of a test or is when you are trying to provisioning a LG?

 

I appreciate if you provide me more details about this.

 

Thank you

Regards,

Daniela Gómez Alvarado
Customer Support Engineer

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Trusted Contributor.
Trusted Contributor.

Re: Cloud Services failed to synchronize account: 1003 in ALM QCLogs exception

Few months ago I configured Amazon AWS EC2 Cloud on PC 12.20. 

 

We kept he AWS PC Hosts in operational in our PC v12.20 Lab Management 

 

I am seeing the above exception in SAServerLogs quite often.

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