Highlighted
Contributor.
Contributor.
363 views

HP ALM PC 12.55 - Installation failed while setting up ALM PC instance on Windows 2016 server.

Hi,

We are trying to setup ALM PC Server instance v 12.55 on windows 2016 server using MS SQL database.

After providing required details, we are getting only message 'Installation failed".

Also no logs are getting generated. Attaching screenshot for reference.

Kindly help.

Regards,

Ankita

0 Likes
1 Reply
Highlighted
Trusted Contributor.. Trusted Contributor..
Trusted Contributor..

Re: HP ALM PC 12.55 - Installation failed while setting up ALM PC instance on Windows 2016 server.

Hi,

Please review the following paths for the logs:

Installation Log Path

C:\ProgramData\HP\ALM\log

 

<ALM Repository path>\Sa\Admin\Maintenance Data\Out\SA_DOMAIN\SA_PROJECT\

 

Additionally to that I am attaching a file for you to review the permissions of the users, please confirm these permissions on the database.

 

If the issue persists please open a ticket with support so that we can look directly into the issue and help you with this inconvenience.

 

 

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.