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Super Contributor.. Super Contributor..
Super Contributor..
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Installing Entity Unlocker

Hello,

We are using Performance Center 12.63. When users try to edit a test they get the message.

"The test is locked for editing. It is being edited in a different session. To unlock entities are are locked by you, use the Entity Unlocker Utility"

 

Can you tell me how to access this Unlocker?  The download button is grayed out and it needs to be enabled by admin but I'm not sure how to enable it.

Thanks

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Micro Focus Expert
Micro Focus Expert

Re: Installing Entity Unlocker

Hi, 

The Entity Unlocker utility can be found in the PC 12.60 DVD within the Additional Components\EntityUnlocker folder. Please ask your admin to copy the EntityUnlocker.exe into the PC server(s) ...<Performance Center Server installation>\PCWEB\Downloads folder.

Once its there , the download button will be enabled for this utility and available for download.

Aliza 

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Super Contributor.. Super Contributor..
Super Contributor..

Re: Installing Entity Unlocker

Hi we dont have a DVD. We got the Performance Center 12.60 install files from the Microsoft website

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Super Contributor.. Super Contributor..
Super Contributor..

Re: Installing Entity Unlocker

Look in the zip you downloaded 

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