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Is this KM relevant to 12.53 Performance Center https://softwaresupport.hpe.com/km/KM01259042

We are seeing the following errors in our PC Server logs for Performance Center 12.53:
2017-07-13 12:20:04,824 [14396] [71] ERROR HP.PC.EventLog.Logger - Failed to log event [Context: 00000000-0000-0000-0000-000000000000] [FullContext: The AppContext.Current is null]
HP.PC.Rest.Exceptions.RestCommonException: AppContext cannot be empty. Please register to the event 'RestProxy.OnAppContextRequired' and provide app context. This can be either by authenticating to ALM server using AuthenticationProxy or by costum mean.
at HP.PC.Registry.WindsorContainerWrapper.Resolve[T]()
at HP.PC.BL.BLRegistry.Resolve[T]()
at HP.PC.EventLog.Logger.InternalLogEvent(EventLogData eventLogData)

Does anyone know if the KM https://softwaresupport.hpe.com/km/KM01259042 is still relevant for this issue?

Thanks

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Re: Is this KM relevant to 12.53 Performance Center https://softwaresupport.hpe.com/km/KM01259042

Hello,

Performance Center 12.53 does not support managed pipeline mode like in 11.50 - that hasn't changed. So the KB is relevant.

Having said that, this exception might happen for various different reasons and not neccessarily because of that. I suggest opening a support ticket in order to isolate the root cause and address it.

Regards,

Shlomi

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