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Load runner license after reimage

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Our company has acquired license for LR 8.1.

But, the windows machine had some problem. So, we have to reimage Windows machine. Now, we are trying to use the same license which still has the validity. newly installed LR 9.1 is not accepting this license.

How should we go ahead?
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Acclaimed Contributor.

Re: Load runner license after reimage

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there is change in license mechanism, request for modified license. Mention the LR version clearly.

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Re: Load runner license after reimage

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Clarifying the question further:

Installed LR 8.1 Got, the license for the installed HOST-ID. After one year of license expiry, We got renewal license for the same HOST ID.
Before this License is applied, Windows machine was reimaged. Then, we have installed new LR 9.1
Now, we are trying to use the same license which still has the validity. newly installed LR 9.1 is not accepting this license.

How should we go ahead?
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Acclaimed Contributor.
Acclaimed Contributor.

Re: Load runner license after reimage

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there is change in license mechanism, request for modified license. Mention the LR version clearly.

View solution in original post

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