Highlighted
Trusted Contributor.
Trusted Contributor.
119 views

Loadrunner upgrade from 9.5 to 11.0

Dear All,

 

I am trying to upgrade our loadrunner version from 9.5 to 11.5. We have received the converted license file  (11.50 ) from HP. Unfortunately, it doesnt work and gives an error “There is no valid license”.

 

Please let me know what could be the issue. We have already uninstalled the 9.5 version and installed 11.0.

Note that the upgrade is done on the same host.

 

We are kind of stuck.

 

 

Appreciate your inputs.

 

-Nadeem

 

 

JS
0 Likes
1 Reply
Highlighted
Micro Focus Expert
Micro Focus Expert

Re: Loadrunner upgrade from 9.5 to 11.0

Dear Nadeem,

 

There is a different licensing mechanism used for LoadRunner 11.x and LoadRunner 11.5x. Could you please confirm what is your current version of LoarRunner?

From your description I understand that you have upgraded to LR 11 and you are trying to install license for LR 11.50 but they are not compatible.

 

You have 2 options:

  1. to upgrade to LoadRunner 11.5x. The latest version is LR 11.52 patch 1 and use the current  LR 11.50 license or
  2. to use your current installation of LR 11 but the license should be reissued. For reissuing the license you should open a licensing ticket with HP support.

Kind regards,

Vesela

HPE Support
If you haven’t tried it yet, come and join us in our entitled forums at Support Customer Forums

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution and give Kudos to the author for their assistance.
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.