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Not able to open word document during recording in vugen

Vugen Version: 9.52.0.0
Protocol: Web (Http/Html)
Need: To open a word document (no need to save it) while running the script.
I'm able to open the word document manually within 5 to 10 seconds. But while recording in vugen, ms word is not responding i.e. not able to see the content in the document. Please help me with the way to solve the above problem. Eagerly waiting for your response!!!

Thanks,
Karthic
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Re: Not able to open word document during recording in vugen

I had an issue where LR would corrupt my local profile and I would have the same issue you are having. What I would do to solve my issue: backup all of desktop/my documents/favorites. Logon to the computer as admin and delete my local profile C:\Documents and Settings\

Best wishesâ ¦
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