(PC) Support Tip: SAP GUI black snapshots after running a test (no snapshots captured on errors ).
If you are gettings black snapshots after replaying a SapGUI script, please make sure you follow the following to avoid this problem.
1- In the Load Generator machine. Set the LoadRunner's agent as a process.
2- In the case of connecting to the Load Generator server using terminal sessions. LG's RDP session shouldn't be minimized or locked while running the test.
See more information here