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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
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(PC) Support Tip: What to try when result collation fails for a long lasting test in PC

Sometimes, when a load test is run in PC for a long period of time (e.g. 24 hours or more), after the test ends, when we try to collate the results we may get the following error:

 

Failed to collate results. Reason: "Failed to collate. Timeout exceeded"

 

The reason for this could be the following:

There is a collate timeout setting in PC, which is 5 minutes by default. It specifies the maximum length of time the collate process continues running without progress. 5 minutes may not be enough if the test results are very large and/or there are some network delays or other connectivity issues. As a result, after 5 minutes the collation may time out.

 

Here is what you can try to resolve the issue:

Increase the collate timeout for the project. To do that,  follow these steps:
1. Login to a project on http://<ALM_Server>:8080/qcbin
2. Go to Tools -> Performance Center Controller Options -> Run Results -> Collate Settings

-> Timeout -> Collate timeout in minutes - set this to a bigger number and rerun the test or try to collate again.

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Micro Focus Expert
Micro Focus Expert

Re: (PC) Support Tip: What to try when result collation fails for a long lasting test in PC

Hello,

An option is to manually collate the results, as for having the test completed. See the KM below for details:

https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM169710

BR,

Ivo

IvoHri
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New Member.

Re: (PC) Support Tip: What to try when result collation fails for a long lasting test in PC

Hello Mayam,

in wich version of PC did you confront to this issue?

I"m confronting to similar behaviour, does your RAW results seems to be truncated?

Regards

F

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