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Micro Focus Expert
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(PC) Support tip: In PC12.50P1 IdentityChangerUtil throws error: Initialization error and app fails

Error:

In PC12.50P1 IdentityChangerUtil application is throwing error: "Initialization error - requested name is valid, but no data of the requested type was found". The error message also states the security passphrase is different between ALM and PCS

This error comes up when launching the app after entering the ALM login credentials and the hosts and servers list does not get populated

Solution:

This error is very specific and one possible scenario appears to be with failing NET API with DNS resolution for the hosts list. This is a Windows API that could get blocked in certain networks and is an additional check that the tool performs before populating the PC Hosts and Servers list for configuration change

To get around the issue, pls use the attached IdentityChangerUtil.exe application. Backup and replace the same file from <PC Server>\bin folder. Then launch the application by double clicking this new .exe to make any user or password changes for PC

Microfocus Support

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