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(PC) Support tip: Not able to add a host machine to the Lab Management

We are not able to add a host machine to the Lab Management. We received the following error message:

"Change Machine Identity failed. Reason: User already exists with a different password"

How to fix:

1. Go to the Administrative Tools--> Computer Management--> Local User and Groups--> Users

2. Search for the PC User --> Right click--> Properties

3. Make sure that the option "Password never expires" is checked --> Click "OK"

4. Then please right click over the user-->  Set Password option--> Please add the user password

Then reconfigure the host machine.

 

MicroFocus Support

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.

 

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