Trusted Contributor.
Trusted Contributor.

(PC) Support tip: Not able to add a host machine to the Lab Management

We are not able to add a host machine to the Lab Management. We received the following error message:

"Change Machine Identity failed. Reason: User already exists with a different password"

How to fix:

1. Go to the Administrative Tools--> Computer Management--> Local User and Groups--> Users

2. Search for the PC User --> Right click--> Properties

3. Make sure that the option "Password never expires" is checked --> Click "OK"

4. Then please right click over the user-->  Set Password option--> Please add the user password

Then reconfigure the host machine.


MicroFocus Support

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