Micro Focus Expert
Micro Focus Expert

(PC) Support tip: PC12.53P4 shows collation failures


PC12.53P4 configured with Oracle DB shows collation failures sometimes at the end of test runs.


There may be no errors showing up in PC side logs but the QC log in debug mode should show some error like: ORA-04036: PGA memory used by the instance exceeds PGA_AGGREGATE_LIMIT Failed. If this error appears, this would be due to a PGA memory setting on the DB where a limit has been defined.

This issue can be resolved by setting this PGA_AGGREGATE_LIMIT parameter to 0 within the Oracle DB and restarting the HP ALM Service on ALM Server and the IIS on PC Server

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