Trusted Contributor.
Trusted Contributor.

Performance Center Support Tip: Navigate into the smart repository for troubleshooting purposes.

How to navigate into the smart repository for troubleshooting purposes, please follow up these steps:


  1. Install a FTP client, we recommended FileZilla
  2. Then login in to the ALM Site Administration
  3. Go to Site Configuration tab—>New parameter
  4. In the Value field add 21 (this is the port used by FTP)
  5. In the Description field add FTP_PORT
  6. Click on OK
  7. Then open the FTP client and add the following parameters
    • Server : ALM IP address
    • Username: the Site Administrator username
    • Password: Password for the user
    • Port: Port 21 that we add in Parameters for the Site Configuration tab.
  8. You will be able to Navigate in to the Smart Repository. 


Thank you

HP Support

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