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Performance Center Support Tip: Not able to see snapshots on error during performance test runs.

 

Support tip for Performance Center

 

When running a test in Performance Center and we are not able to see the snapshots on error please follow up these steps:

 

  1. Please install the Snapshot Viewer, please make sure that you can install this tool on a Vugen standalone or in a LoadGenerator standalone installation.
  2. Then please download one of the snapshots, this files have .soe extension
  3. Please try to open the file and then from the Windows popup browse to your Snapshot viewer folder installation, and then to the exe file.
  4. Check “Always use this program to open this kind of file”
  5. Then you will be able to see the snapshots directly from Performance Center.

 

Thank you

HP Support

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