Trusted Contributor.
Trusted Contributor.

Performance Center Support Tip: Not able to see snapshots on error during performance test runs.


Support tip for Performance Center


When running a test in Performance Center and we are not able to see the snapshots on error please follow up these steps:


  1. Please install the Snapshot Viewer, please make sure that you can install this tool on a Vugen standalone or in a LoadGenerator standalone installation.
  2. Then please download one of the snapshots, this files have .soe extension
  3. Please try to open the file and then from the Windows popup browse to your Snapshot viewer folder installation, and then to the exe file.
  4. Check “Always use this program to open this kind of file”
  5. Then you will be able to see the snapshots directly from Performance Center.


Thank you

HP Support

Labels (1)
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.