Acclaimed Contributor.
Acclaimed Contributor.

Regression: Installation of Patch1 for PC 12.20 PC Server corrupts the authentication user in IIS

When the users install Patch 1 for Performance Center 12.20, web applications (LoadTest & PCS ) related to PC Server cannot be accessed and HTTP Error 401.2 - Unauthorized - You are not authorized to view this page due to invalid authentication headers errors.


The above failures will prevents users from accessing teh LoadTest related pages of PC Server, reconfiguring PC Server in lab management etc.


The problem occurs becuase Patch 1 doesn't configur the credentials of the web application's user.


Running the Server configuration wizard tool on PC Server where Patch 1 installed, resolves this problem.


Refer to for more details at KM01764159


The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.