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Snap Shots for SAP Monitored Applications

Hi Experts,

This is my first query here.

We are using BPM 6.4 / 7.5 to monitor all sorts of applications (web-based, Citrix, SAP, etc) and the script is developed using Vugen 9.1.

The issue is that when we have failures reported for SAP applications, no snap shots are being captured and produced in BAC (v7x). The "Capture shot" option is checked in the script but still it not working. The same is the case for all the SAP applns we are monitoring.

For all other types of appln being monitored, we are getting the snap shots. Please advice what changes / settings should be done so that we have snap shots captured for the SAP scripts.

Many thanks in advance.

Best Regards
Manoj
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Re: Snap Shots for SAP Monitored Applications

Hi,

Could anyone please respond?

Many thanks in advance

Manoj
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Re: Snap Shots for SAP Monitored Applications

hi Experts,

Could you plz respond to the query?

Many thanks in advance.

Manoj
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