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Absent Member.
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Start LR agent service

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Hi,

the LR agent has been installed on a load gen, but the service does not show up in Control panel services in order to start the service .

Would anyone know why? thanks a lot
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Acclaimed Contributor.
Acclaimed Contributor.

Re: Start LR agent service

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What is the LR version including patches?
Is magentservice.exe running?
Do you have admin rights on that machine?

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Acclaimed Contributor.
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Re: Start LR agent service

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Suleena,

First, please check whether you configured your LR agent as service or process. If it is process then, you can simply start it from Start > Program Files > Startup.

If you want you configure as service/process then in LR91 onwards there is an utility in Start > Programs > Tools
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Absent Member.
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Re: Start LR agent service

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Hi , When I select Start Programs LR tools i get a dialog box to enter authentication credentials and when entered I get the message : LR agent was successfully set as a service, but I do not see this listed under Control panel services , event though the service is running ?
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Acclaimed Contributor.
Acclaimed Contributor.

Re: Start LR agent service

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What is the LR version including patches?
Is magentservice.exe running?
Do you have admin rights on that machine?

View solution in original post

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Absent Member.
Absent Member.

Re: Start LR agent service

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yes , the problem is resolved. Services manager took some time to refresh and now I see the service listed in the manager .

thank you for your help
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