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Absent Member.
Absent Member.
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Vugen crashes during code generation

Hi,

I am recording an application flow with VuGen (HTTP/HTML protocol) 9.52. As soon as the recording is stopped and the scriptcode starts generating there is an error and the Vugen crashes
vugen.exe caused an EXCEPTION_ACCESS_VIOLATION in module WebRecorder.dll at 001B:2536CB22, WebRecorder_ExternalEventRecorderUpdateContextSettings()+26018 byte(s)

EAX=00000000 EBX=09CE954C ECX=A28DB498 EDX=7C90E514 ESI=013285C8
EDI=0012EA24 EBP=0012E974 ESP=0012E8F4 EIP=2536CB22 FLG=00010202
CS=001B DS=0023 SS=0023 ES=0023 FS=003B GS=0000

001B:2536CB22 WebRecorder.dll, WebRecorder_ExternalEventRecorderUpdateContextSettings()+26018 byte(s)

001B:253664B0 WebRecorder.dll, WebRecorder_ExternalEventRecorderExecuteHTTPTransaction()+0016 byte(s)

001B:254A40C3 WebHTMLCodeGen.dll


It works fine with Web(click and script prrotocol. But I need to do some correlation and click & script wont work in that case. I need an urgent solution. It would be gret if someone can help.
Thanks!
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Absent Member.. Absent Member..
Absent Member..

this is known issue.

download webrecorder file from below link and perform steps mentioned in KB.

http://support.openview.hp.com/selfsolve/document/KM895215

Let me know the outcome.
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Absent Member.
Absent Member.

Thanks. But this file already in the bin directory. I still get this error only for 1 application. For all other applications that I record it is fine.
And the Vugen doesn't crash if I use Vugen 9.0 instead of 9.52
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Absent Member.. Absent Member..
Absent Member..

I think this issue with newer recorder engine.

You might want to log a ticket with HP support team and check on this.
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Absent Member.
Absent Member.

Yeah..I did log a ticket...but no proper response
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Absent Member.
Absent Member.

Escalate to get resource if your project is critical, I faced the same issue from HP support but after escalations I got a dedicated resource allocated to solve the issues
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