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What if the LR Controller machine crashes altogether?

What if the LR Controller machine (hard disk) crashes altogether? I suppose the license will not be valid for any other machine. What is the procedure in this situation?

Thanks
Sayantani
India
"It is inaccurate to say that I hate everything. I am strongly in favor of common sense, common honesty, and common decency. This makes me forever ineligible for public office."
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Get the Host ID of the new machine and request a new license from HP. If you have a maintenance contract they should have no problem sending you a new license key.
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Uninstall the existing LR components and reinstall and add the license keys. You will be good to go..
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Alan:
Thanks for the help. But what if the support has expired? Do i have to purchase the software all over again?

Thanks
S
"It is inaccurate to say that I hate everything. I am strongly in favor of common sense, common honesty, and common decency. This makes me forever ineligible for public office."
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If the licenses are perpetual....You should still get new set of license keys..If your server crashes or you want to migrate the licenses to new machine.

However, you will not be getting support from HP for installing/configuring the licenses.

I recommend you to timely renew your support, so that you are entitled for latest patch/product releases and timely support from HP.

Hope that clarifies!

~Shivaram
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