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default user cannot login on PC11.50 Server after deployment with 66 warnings

The default user "IUSR_METRO" cannot login on PC11.50 server after deployment with 66 warnings. It seems some files lost in installer, Software_PC_11.50_Windows_Installation_T7330-15023.iso, which is downloaded from HP website.

 

I've installed the server on a virtual machine with Windows 2008 R2 64-bit. The user I loged in is already in administrators group.

 

All the prerequisite softwares were installed and configured. 

 

The installation folder is "C:\HP\Performance Center Server\".

 

There was no error or warning popup box during installation.

 

The user "IUSR_METRO" was generated in user list and it was in administrators group.

 

Rebooted system after installed server.

 

Tried to login on server by "http://localhost/LoadTest". Error message after "Authenticate" button is "Unable to login. General error has occurred."

 

Please see attached for log file and screen snapshot.

 

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Acclaimed Contributor.
Acclaimed Contributor.

Re: default user cannot login on PC11.50 Server after deployment with 66 warnings

Using IUSR_METRO user you can RDP to the PC Server machine. To login to the PC, you need to enter the username/password you given at the time of ALM Configuration.

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Absent Member.

Re: default user cannot login on PC11.50 Server after deployment with 66 warnings

Cannot add the PC server in ALM lab management. 

 

Anybody can help on this issue?

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Acclaimed Contributor.
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Re: default user cannot login on PC11.50 Server after deployment with 66 warnings

It is good to open a call with hp with the complete log files from PC Server machine.

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Absent Member.
Absent Member.

Re: default user cannot login on PC11.50 Server after deployment with 66 warnings

Yes. I can RDP to the PC Server with "IUSR_METRO" and default password.

But there was still same issue when I tried to login on "My Performance Center".

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Absent Member.

Re: default user cannot login on PC11.50 Server after deployment with 66 warnings

Can we draw the conclusion that missing files caused the issue according to below log? If so, I'll try to find a good installer. These files cannot be found in iso image either.

 

[11/8/2012 1:59:24 PM]: [WARNING]: File C:\HP\Performance Center Server\bin\HP.LT.Logger.dll not found and will not be registered to GAC

[11/8/2012 1:59:24 PM]: [WARNING]: File C:\HP\Performance Center Server\bin\LTLogger.dll not found and will not be registered to GAC
[11/8/2012 1:59:24 PM]: [WARNING]: File C:\HP\Performance Center Server\bin\HP.PC.Host.Management.Core.dll not found and will not be registered to GAC
[11/8/2012 1:59:24 PM]: [WARNING]: File C:\HP\Performance Center Server\bin\HP.PC.Diagnostics.Counters.dll not found and will not be registered to GAC
[11/8/2012 1:59:24 PM]: [WARNING]: File C:\HP\Performance Center Server\bin\OrchidActiveSessionModel.dll not found and will not be registered to GAC

 

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Re: default user cannot login on PC11.50 Server after deployment with 66 warnings

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