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Valued Contributor.
Valued Contributor.
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project names are not refreshing in project list box. - My performance Center Login Screen

Hi- We recently upgraded to PC 11.52 patch 02.In My performance Center Login Screen, After authentication,By selecting the domain,project names are not loading in project list box. 

it taking couple of minutes to refresh the project list box. 

please advice... 

thanks, 
vasu 

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Absent Member.. Absent Member..
Absent Member..

Re: project names are not refreshing in project list box. - My performance Center Login Screen

Hello
We havent seen this behavior before, this could be a performance issue, can you please confirm this is the only place were you see some slowness and if this comes from any machine that you try to use? also let us know your IE version, it could be also a compatibility issue.

regards
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Valued Contributor.
Valued Contributor.

Re: project names are not refreshing in project list box. - My performance Center Login Screen

we are seeing this behaviour only for login and this is hapenning on every end user client.

IE 8.0.

Thanks,
vasu
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Absent Member.. Absent Member..
Absent Member..

Re: project names are not refreshing in project list box. - My performance Center Login Screen

I would say this is a problem support should work on, but before open a case please try the following
remove QC(ALM) client, the the removal tool from here
http://support.openview.hp.com/selfsolve/document/KM1400068 

try again and if the issue persist try from any machine having IE 9, if after doing this there is no change on this behavior then please open a case with support.

regards
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