Absent Member.. gasMarino Absent Member..
Absent Member..
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"failed to get simple key entity" error message on PC 11

Hi,

 

in timeslot menu for PC 11 this error occurs:

 

"failed to get simple key entity" and after press "OK" no previous timeslot was available on the screen.

 

Can anyone help me?

 

BR

 

Gaspare

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9 Replies
Absent Member.. GaMa Absent Member..
Absent Member..

Re: "failed to get simple key entity" error message on PC 11

I am also getting the same error message while expanding topologies folder.

It is happening for every user having access to the particular project

 

Any workaround?

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Absent Member.. Madishetty Absent Member..
Absent Member..

Re: "failed to get simple key entity" error message on PC 11

Looks like this is known issue with the PC11 and it got fixed in PC 11 Service Pack 3.

 

http://www.joecolantonio.com/2012/03/08/almqc-11-critical-patch-release-service-pack-3/

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Knowledge Partner
Knowledge Partner

Re: "failed to get simple key entity" error message on PC 11

Hi,

 

I have seen this issue.

 

I have documented the workaround that I used for resolving the issue.

 

Please go through the attached document.

 

If this post is helpful, please mark this question as resolved!

 

Regards,

Srihari

Absent Member.. kishorek5 Absent Member..
Absent Member..

Re: "failed to get simple key entity" error message on PC 11

Thanks Srihari, It has helped, there was one incorrect record after updating it I can see all the time slots now. 

 

 

Regards, 

Gurcharan 

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Established Member.. deepakhr02
Established Member..

Re: "failed to get simple key entity" error message on PC 11

Excellent Srihari.. Your documentation was superb and user friendly. Thanks a lot for the fix..

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Knowledge Partner
Knowledge Partner

Re: "failed to get simple key entity" error message on PC 11

Thank you Deepak 🙂

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Steven Hulse Absent Member.
Absent Member.

Re: "failed to get simple key entity" error message on PC 11

Great solution! we're experiencing the same issue and was going to give it a try but I just wanted to verify the SQL as I think maybe the document might have cut off some of it. Shrihari, could you verify the full SQL is as shown or is there something missing? I see this in the doc.

UPDATE LAB_RESERVATIONS set RSV_END_TIME =RSV_START_TIME + 0.0007 where RSV_START_TIME)

The parenthesis at the end is throwing me off so thats why I asked.

Thanks
Steve
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Highlighted
Steven Hulse Absent Member.
Absent Member.

Re: "failed to get simple key entity" error message on PC 11

Wait, it was cutting some of it off, once I copied the image and pasted into an image editing app, it showed the full SQL.
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rleitons Honored Contributor.
Honored Contributor.

Re: "failed to get simple key entity" error message on PC 11

Hello all.

This information/solution is showing in the following KB:

http://support.openview.hp.com/selfsolve/document/KM1373795

The problem was fixed in PC11 patch 7.

 

Rodolfo Leitón

HP LR/PC Support

If you are customer you can try posting on our internal forums for more personalized support.

For LoadRunner here.

For Performance Center here.

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution

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