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while installing performance center i'm getting an error that is configuration failed

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Build FAILED.

C:\Program Files (x86)\HPE\Performance Center Server\dat\Setup\PCS\MSBuild\HP.PC.PCS.MSBuild.proj(342,3): error : Failed to configure user. Error: HP.PC.Common.Exceptions.SysIdentityException: Exception in step [SystemConfig.ConfigurationSteps.CreateUserStep] ---> System.Runtime.InteropServices.COMException: The password does not meet the password policy requirements. Check the minimum password length, password complexity and password history requirements.
C:\Program Files (x86)\HPE\Performance Center Server\dat\Setup\PCS\MSBuild\HP.PC.PCS.MSBuild.proj(342,3): error :
C:\Program Files (x86)\HPE\Performance Center Server\dat\Setup\PCS\MSBuild\HP.PC.PCS.MSBuild.proj(342,3): error : at System.DirectoryServices.DirectoryEntry.CommitChanges()
C:\Program Files (x86)\HPE\Performance Center Server\dat\Setup\PCS\MSBuild\HP.PC.PCS.MSBuild.proj(342,3): error : at SystemConfig.Configuration.ConfigurationOperations.CreateLocalUser(String username, String password, String description)
C:\Program Files (x86)\HPE\Performance Center Server\dat\Setup\PCS\MSBuild\HP.PC.PCS.MSBuild.proj(342,3): error : at SystemConfig.ConfigurationSteps.CreateUserStep.Action()
C:\Program Files (x86)\HPE\Performance Center Server\dat\Setup\PCS\MSBuild\HP.PC.PCS.MSBuild.proj(342,3): error : --- End of inner exception stack trace ---
C:\Program Files (x86)\HPE\Performance Center Server\dat\Setup\PCS\MSBuild\HP.PC.PCS.MSBuild.proj(342,3): error : at SystemConfig.ConfigurationSteps.CreateUserStep.Action()
C:\Program Files (x86)\HPE\Performance Center Server\dat\Setup\PCS\MSBuild\HP.PC.PCS.MSBuild.proj(342,3): error : at SystemConfig.Configuration.ServerConfigurationManager.ExecuteStep(ConfigurationStepBase step)
C:\Program Files (x86)\HPE\Performance Center Server\dat\Setup\PCS\MSBuild\HP.PC.PCS.MSBuild.proj(342,3): error : at SystemConfig.Configuration.ServerConfigurationManager.ChangeIdentitySteps(SystemIdentity si)
C:\Program Files (x86)\HPE\Performance Center Server\dat\Setup\PCS\MSBuild\HP.PC.PCS.MSBuild.proj(342,3): error : at SystemConfig.Configuration.ServerConfigurationManager.ChangeIdentity(SystemIdentity sysIdentity)
C:\Program Files (x86)\HPE\Performance Center Server\dat\Setup\PCS\MSBuild\HP.PC.PCS.MSBuild.proj(342,3): error : at SystemConfig.Configuration.ServerConfigurationManager.ChangeServerIdentity(String currentUser, String currentPass, String currentGroup, String newUser, String newPass, Boolean deleteOldUser, Boolean changePassOnly, String newGroup, Boolean isAdminGroup, Boolean deleteOldGroup, Int32 machineType, String configurationUser, String configurationPass, Boolean configureOnlyUser)
C:\Program Files (x86)\HPE\Performance Center Server\dat\Setup\PCS\MSBuild\HP.PC.PCS.MSBuild.proj(342,3): error : at HP.PC.MSBuild.Tasks.Tasks.PCSetServerIdentityTask.Execute()
0 Warning(s)
1 Error(s)

Time Elapsed 00:00:00.13
[8/31/2018 6:44:30 AM]: Error: MSBuild Engine Failed to execute file C:\Program Files (x86)\HPE\Performance Center Server\dat\Setup\PCS\MSBuild\HP.PC.PCS.MSBuild.proj
[8/31/2018 6:44:30 AM]: [ERROR]: An error occurred during configuration
[8/31/2018 6:44:30 AM]: [ERROR]: The Performance Center Server configuration process failed.
Click 'View Log' to view the details.

Note:
To complete the Performance Center Server setup,
the configuration wizard must be completed successfully.
To manually launch the wizard, select
Start Menu > Programs > HPE Software > Performance Center Server > Tools

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Re: while installing performance center i'm getting an error that is configuration failed

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Hi @madan,

According to the error you shared from the log it seems like the password entered for the user does not meet the password policy requirements of the operating system.

If you are trying to configure a local user account you can check wheter the password meet the password policy requirements of the operating system by trying to create that user from the "Local  Users and Groups" windows utility (shortcut lusrmgr.msc) with the required password. Once you succeed to enter a valid password you can use that password for the user supplied for the PC configuration wizard.

Regards,
Eyal

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Re: while installing performance center i'm getting an error that is configuration failed

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Hi @madan,

It seems like a permission issue. The Windows account that is logged on to the machine when running the configurator performs operations that require administrator privileges on the machine. 

Can you validate that UAC is turned off?
Can you ensure the security policy does not block the logged on user from creating a local Window account on the machine?

I suggest opening a support ticket. It is not trivial to troubleshoot it via forum post.

Regards,
Shlomi

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Honored Contributor.

Re: while installing performance center i'm getting an error that is configuration failed

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Hi @madan,

According to the error you shared from the log it seems like the password entered for the user does not meet the password policy requirements of the operating system.

If you are trying to configure a local user account you can check wheter the password meet the password policy requirements of the operating system by trying to create that user from the "Local  Users and Groups" windows utility (shortcut lusrmgr.msc) with the required password. Once you succeed to enter a valid password you can use that password for the user supplied for the PC configuration wizard.

Regards,
Eyal

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Re: while installing performance center i'm getting an error that is configuration failed

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Hi Shalomi,

Thank you for your suggestion, i have turned off UAC in the server and restarted.

it's seems like the issue with IIS(Microsoft Internet Information Services) not sure but we have to install this services before installing the performance center server now i'm trying with these.

 

Thanks,

madan

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Re: while installing performance center i'm getting an error that is configuration failed

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Good luck. Keep us updated.

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