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Ajax TruClient Firefox script not getting initiated from PC

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Hi,

I'm using loadrunner 12.01 to record the truclient script which works fine locally for multiple iterations but nothing happens when I try to run from PC (PFA). It was working fine before but recently HP added a patch  - LG software upgrades ( LRLG_00087 and LRLG_05000 ) after which firefox scripts stopped working where as IE scripts works fine. Looking for some directions to  try and resolve the issue. 

Thanks

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Re: Ajax TruClient Firefox script not getting initiated from PC

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After discussing with HP, I had to uninstall the patches to get it work again. The truClient files was not compatible with current PC version. HP suggested to upgrade to newer version to avoid this in future.

 

Thanks

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Re: Ajax TruClient Firefox script not getting initiated from PC

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Hi,

Can you pelease share the link from which you have downloaded the patch from?

Do you have VuGen installed installed on that machine where it fails? If so did you try launching the browser from VuGen? what is the outcome?

Can you copy firefox folder from LG_PATH\bin to C:\Temp and then laynch firefox from there to check its' version? Please share a screenshot of the about window. Do not open the browser from LG_PATH\bin\firefox directly since it might cause an upgrade wihich will cause TruClient Firefox not to work.

Regards,

Shlomi

 

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Re: Ajax TruClient Firefox script not getting initiated from PC

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Hi Shlomi,

Thanks for your response.

I downloaded the patch from performance center's download application (pls find below). I have VuGen installed on the LG machine i'm trying to run the test from. I can run the script successfully without any issue locally. Recently found out that the issue is with th,e action part, when i copy the steps to init i'm able to see transactions getting executed successfully.

Load Generator 12.01 LR Patch 3
This Patch is required to insure proper functionality with the latest PC 12.01 PC Patch 3.

Load Generator patch 3 Hotfixes
This Hotfix Patch LRLG_05000.exe is to resolve multiple known issues.


True Client FireFox Fix for 12.01
This Hotfix is to resolve the issues running and recording True Client Firefox issues after the LoadRunner patch update.


Vugen Patch 3 Hotfixes
This Hotfix Patch LRVUG_00157.exe is to resolve multiple known issues with Scripting Tru-client.

 

Thanks

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Re: Ajax TruClient Firefox script not getting initiated from PC

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Hi,

Can try running a script with Wait step only in the Action section? Does it fail as well?

If the "Wait step script" runs properly check whether the "New User Simulation" Run Time Setting option is configured correctly in the scripts that do fail

In any case I suggest opening a ticket in order to get help in parallel to this thread.

Regards,

Shlomi

 

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Re: Ajax TruClient Firefox script not getting initiated from PC

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Hi Sholmi,

Even the wait steps didn't work. Its working fine when I run it locally but not from Performance Center, only Init part runs from PC but not Action. I tried creating scripts in both the versions  of TcFFIPCSettingsMngr.dll - 12.0.4205.0 and 12.0.4422.0, still the same result.

 

Thanks

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Visitor.

Re: Ajax TruClient Firefox script not getting initiated from PC

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After discussing with HP, I had to uninstall the patches to get it work again. The truClient files was not compatible with current PC version. HP suggested to upgrade to newer version to avoid this in future.

 

Thanks

View solution in original post

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Re: Ajax TruClient Firefox script not getting initiated from PC

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Thanks for sharing. Glad to hear you are behind it

Regards,

Shlomi

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Re: Ajax TruClient Firefox script not getting initiated from PC

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I've similar Issue, where I've migrated the scripts using the script converter. 

We have Scripts created in TruClient AJAX -Firefox 11.52 version. As we upgraded our Performance Center from 11.52 to 12.50, upgraded the VUGen as well as the scripts using the script converter available in 12.50.

The scripts upgraded and executed from the VUGen successfully, however, while executed from the Performance Center, none of the migrated scripts executed. whereas the scripts created in TruClient Web executed successfully. 

The following errors reported in the PC.

 

-82801

Abnormal termination, caused by mdrv process termination.

-29722

Error: The remote host's status is 'Failed'. Check the remote host machine [and verify that it has not crashed]. [MsgId: MERR-29722]

 

~Sam

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Re: Ajax TruClient Firefox script not getting initiated from PC

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Hi Samarendra,

As a temporary workaround please open the default.cfg file of the script, search for an entry called UseThreads and change it to 1. That should solve this issue.

Contact HPE support to get an hotfix for it.

Regards,

Shlomi

 

 

 

 

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