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Can't import External Monitor on LoadRunner Analysis

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Hi,

 

a few days ago I can't import external monitors on LoadRunner Analysis. I do as always, on toolbar select Tools > External Monitors > Import Data...

 

After I click on 'Import data...' nothing happens, is just like the menu item doesn't works.

 

Just now I'm using 11.52 version, but I tried to reinstall it, move to version 12.02 and the problem remains.

 

Is there any solution or way that can I follow to be able to import External Monitors again?

 

Many thanks, regards.

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Re: Can't import External Monitor on LoadRunner Analysis

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Hi,

 

We have an issue with failing to open Import Data dialog when chosen time zone is UTC (the dialog opens only for the first time and then cannot be opened). This problem fixed in LR 12.50. 

 

As a temporary solution I can suggest to go to "%LR_PATH%\config\" folder and delete LRAnalysis80.ini file, but please be aware that this will reset all Analysis options (database, result collation etc.).

 

Regards,

Mikhail

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Absent Member.
Absent Member.

Re: Can't import External Monitor on LoadRunner Analysis

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Hi,

 

We have an issue with failing to open Import Data dialog when chosen time zone is UTC (the dialog opens only for the first time and then cannot be opened). This problem fixed in LR 12.50. 

 

As a temporary solution I can suggest to go to "%LR_PATH%\config\" folder and delete LRAnalysis80.ini file, but please be aware that this will reset all Analysis options (database, result collation etc.).

 

Regards,

Mikhail

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