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Cannot record using web http/html and citrix multi protocol in load runner 12

Hello Experts,

We have a requirement to monitor citrix application that can be accessed first via web application. But when i tried to record the script, I'm being prompted that an installation of citrix is needed to record it despite the fact that a citrix client is already installed in the server.

We have:

VuGen 12.02 Build 2739

Citrix Receiver 4.4.0.8014

IE11

 

Thanks!

 

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Absent Member.
Absent Member.

Re: Cannot record using web http/html and citrix multi protocol in load runner 12

Hi,

What application warns you that "installation of citrix is needed"?  If it is Citrix WebInterface, you can ignore this message. It may happen if use 64bit IE, or ActiveX is disabled, or due to any other reason why Citrix ActiveX plugin is not loaded into browser.
If it is LR's warning but Citrix Client is installed (please notice that it should be installed on Vugen machine, not on Xenapp server), please open support ticket

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