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Citrix Application steps - Mouse click/keyboard event not capturing

I am using HPE LR 12.55 Community edition for my Citrix application.

I am able to record the application  by the step where Citix application is launching.

However I am not able to record Any of the Mouse clicks /Keyboard events inside the application.

Please help me in this regard.

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Micro Focus Expert
Micro Focus Expert

Re: Citrix Application steps - Mouse click/keyboard event not capturing

Hi,

Make sure the LR Citrix Client (runCitrixClient.exe) is launched instead of Citrix Receiver, otherwise you do not see anything recording in Citrix protocol, only Web.

Check if you setup your environment correctly:

https://admhelp.microfocus.com/lr/en/latest/help/WebHelp/Content/VuGen/129550_t_how_to_configure_citrix_client_server.htm

https://admhelp.microfocus.com/lr/en/latest/help/WebHelp/Content/VuGen/130350_tl_citrix.htm

Best regards,

Marcel

 

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Valued Contributor.. Valued Contributor..
Valued Contributor..

Re: Citrix Application steps - Mouse click/keyboard event not capturing

Hi,

i'm using LR version 12.53 and also have the same issue. The Citrix session is connected, but can't click any objects in the Citrix session.

How do you launch the LR Citrix Client (runCitrixClient.exe)? I can't find it in the LR bin folder.

Many thanks!

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