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Date Picker applet is not loading when accessing Mercury web tours manually

Hello Team

 

I have installed LR 12.53 on Win 7(UAC disabled). When I am accessing Web tours application manually, the date picker applet is not loading. It is blocked by security settings. I tried adding the application URL to tristed sites and also to Exception list under Control Panel->Java->Security.

The browser JRE plugin is enabled too. Not sure why the date picker applet is still blocked.

Attaching the error screenshot for reference. Kindly let me know how to fix this issue.

 

Regards

Sudheer

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4 Replies
Fleet Admiral
Fleet Admiral

Hi

Which Java version are you using on your windows 7?

is your windows 7 32b or 64b?

Thanks,

Lior

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Absent Member.. Absent Member..
Absent Member..

Here are the Java version details:

Java(TM) SE Runtime Environment (build pwi3270sr9fp31-20160220_01(SR9 FP31)) IBM J9 VM (build 2.6, JRE 1.7.0 Windows 7 x86-32 20151222_283043 (JIT enabled, A
OT enabled)

It is 32 bit

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Absent Member.. Absent Member..
Absent Member..

Win 7 64 bit

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Fleet Admiral
Fleet Admiral

Hi

I was able to recreate this problem in-house and will report it to the proper people.

Thank you for bringing this to our attention.

Thanks,

Lior

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