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Error -27987: Requested image not found [MsgId: MERR-27987]

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Hi I've just started using load runner today on the HP tutorial however I've come accross this error and i've tried everything to get it working even two different computers.

Action.c(35): web_image("Search Flights Button") started      [MsgId: MMSG-26355]
Action.c(35): Error -27987: Requested image not found      [MsgId: MERR-27987]

Seems odd to create a tutorial that doesn't work I've seen other posts on it but they haven't solved my issue.

 

Can anyone help at all?

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Re: Error -27987: Requested image not found [MsgId: MERR-27987]

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Hi

Have you tried recording it in another way?

I mean not the same business logic you used before, but another scenario.

login with jojo & bean, choose flight, choose different seats and different class, and continue to the confirmation, logout and stop recording.

also, close the browser before you stop recording (a recommended best practice in web recording).

let me know if this was successful.

Thanks,

Lior

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Re: Error -27987: Requested image not found [MsgId: MERR-27987]

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Hi afcbpete,

Question - is this your first replay of the script, or the second one?

Thanks,

Lior

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Re: Error -27987: Requested image not found [MsgId: MERR-27987]

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Hi this is my first rerun of the script im on about page 15 and have the latest version of java.
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Re: Error -27987: Requested image not found [MsgId: MERR-27987]

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HI

Have you performed the correlations suggested by the design studio after your recording has finished?

quoting from the tutorial "Sometimes a replay will fail, even though the same actions succeeded during the recording". according the error message you presented, I think this is the issue. try to run the needed correlations and replay your script again.

please update if it helped.

Good Luck,

Lior

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Re: Error -27987: Requested image not found [MsgId: MERR-27987]

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When i click on the design studio i click correkate theres only one item in my list. I still get a failed script unfortunstely.
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Re: Error -27987: Requested image not found [MsgId: MERR-27987]

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Hi

Can you pleas share the script you created?

as this is a public application, I can test it with my machine here and see if the problem reproduces and there is need for more actions.

Thanks,

Lior

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Re: Error -27987: Requested image not found [MsgId: MERR-27987]

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Here it is

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Re: Error -27987: Requested image not found [MsgId: MERR-27987]

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it now appears im getting two different errors.

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Re: Error -27987: Requested image not found [MsgId: MERR-27987]

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Hi

can you try the following: in the menu, go to "Record" and press on "Regenerate Script", press on OK, once the regeneration is done, correlate just the "userSession" parameter and try to replay again.

Let us know

Thanks,

Lior

 

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Re: Error -27987: Requested image not found [MsgId: MERR-27987]

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Hi thanks fir helpig out with this i tried whst you said and still have the same issue.
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Re: Error -27987: Requested image not found [MsgId: MERR-27987]

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Hi

Have you tried recording it in another way?

I mean not the same business logic you used before, but another scenario.

login with jojo & bean, choose flight, choose different seats and different class, and continue to the confirmation, logout and stop recording.

also, close the browser before you stop recording (a recommended best practice in web recording).

let me know if this was successful.

Thanks,

Lior

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Re: Error -27987: Requested image not found [MsgId: MERR-27987]

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Hi this has actually worked thanks.
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