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Error Installing Load Runner Trial Version 12.55

Hi,

I'm unable to install trial version of Load runner 12.55.  I get the following error message when trying to install (see attachment):  "This installation package is not supported by this processor type.   Contact your product vendor.".

I'm trying to install on Windows 7 SP1 32-bit.  Is this the reason it will not install successfully?  If so, is there a 32-bit compatible version?

Thanks,

Derrick

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Acclaimed Contributor.
Acclaimed Contributor.

Re: Error Installing Load Runner Trial Version 12.55

Hi
As per the documentation, 12.55 can be installed only on 64b os. No workaround here
Thanks
Lior
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Micro Focus Expert
Micro Focus Expert

Re: Error Installing Load Runner Trial Version 12.55

Hi Derrick,

As per the documentation, we do support only 64-bit OS (System Requirements - page 4): https://lrhelp.saas.hpe.com/en/12.55/help/PDFs/PC_LR_12.55_System_Requirements.pdf

Please try to install LR 12.55 on a 64 bit OS.

Thanks and regards,

Paul 

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