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Error in LR 2020 installation Error 1935. An error occurred during the installation of assembly log4

Hi,

1. Tried to install the new LR 2020 community (LoadRunner_2020_Community_Edition_Micro_Focus_LoadRunner_2020_Community_Edition.exe).

2. Machine is Windows 10 Pro. Version: 1809. OS build: 17763.615

3. Made LR full installation.

4. Got error that stopped the installation: "

MSI (s) (7C:D4) [16:00:30:645]: Note: 1: 1935 2: {E4678501-4B3A-4F63-972A-F510D0EF5B65} 3: 0x8007028A 4: IAssemblyCacheItem 5: Commit 6: log4net,fileVersion="1.2.10.0",version="1.2.10.0",culture="neutral",publicKeyToken="1B44E1D426115821",processorArchitecture="MSIL" MSI (s) (7C:D4) [16:00:30:645]: Note: 1: 2205 2:  3: Error
MSI (s) (7C:D4) [16:00:30:645]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1935
Error 1935. An error occurred during the installation of assembly 'log4net,fileVersion="1.2.10.0",version="1.2.10.0",culture="neutral",publicKeyToken="1B44E1D426115821",processorArchitecture="MSIL"'. Please refer to Help and Support for more information. HRESULT: 0x8007028A. assembly interface: IAssemblyCacheItem, function: Commit, component: {E4678501-4B3A-4F63-972A-F510D0EF5B65}"
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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Hello,

 

We are not familiar with this kind of error during the installation.

However, I have a few suggestions that might help:

First, make sure you run the installation as administrator.

If that still doesn’t work, please refer to the following article that might help solving the issue: https://windowsreport.com/fix-windows-10-error-1935/

 

Please try and update.

 

Thanks, Yulia,

Micro Focus R&D.

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