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Valued Contributor.
Valued Contributor.
343 views

Error installing LR 12.55 on W10

Hello,

 

I can't install trial version of LR 12.55 because just opening the installer I receive an error:

HPE LoadRunner 12.55 Community Edition.exe stops working

- Close application

- Debug application

How could I solve it?

Thanks

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3 Replies
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Micro Focus Expert
Micro Focus Expert

Re: Error installing LR 12.55 on W10

Hi,

Do you have some version of .NET installed ?

Best regards

 

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Valued Contributor.
Valued Contributor.

Re: Error installing LR 12.55 on W10

Hi Marcel,

 

V 4.7.1

 

Regards

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Micro Focus Expert
Micro Focus Expert

Re: Error installing LR 12.55 on W10

Hi,

I was able to install LR 12.55 community edition without issues on a clean Win10 machine.

Can you check you file integrity ?  MD5 checksum of "HPE LoadRunner 12.55 Community Edition.exe" should be 5158c332525a9c7cc73a276042462dc0

I suggest to download again the installer and try again.

There may be antivirus or other protection software that are installed on your machine that is injecting code in each process, this may be investigated if you look at the crash dump, the simple scenario is just look at the module where the crash happen.

Best regards

 

 

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