Highlighted
Absent Member.
Absent Member.
644 views

Error while installing Load runner (12.53 trial version)

Jump to solution

I am trying to install load runner 12.53 trial version on window 7 operating system. When its validating installed softwares in pre requirement phase, it throws an error for missing windows update KB2999226. when i try to isntall this update, an alert box appears with 'this update is not compatible with your system".

Can anybody please tell me what is the pre requirement for load runner trial version 12.53 on windows 7? Am i missing a step?

Please help.

 

Thanks

Monica

0 Likes
1 Solution

Accepted Solutions
Highlighted
Acclaimed Contributor.
Acclaimed Contributor.

Re: Error while installing Load runner (12.53 trial version)

Jump to solution

Hi

make sure to install the correct windows update per your OS (i.e. 64b update for 64b OS).

This is the link for the 64b OS (which is the one supported in 12.53).

Hope this helps,

Lior

 

View solution in original post

0 Likes
2 Replies
Highlighted
Acclaimed Contributor.
Acclaimed Contributor.

Re: Error while installing Load runner (12.53 trial version)

Jump to solution

Hi

make sure to install the correct windows update per your OS (i.e. 64b update for 64b OS).

This is the link for the 64b OS (which is the one supported in 12.53).

Hope this helps,

Lior

 

View solution in original post

0 Likes
Highlighted
Absent Member.
Absent Member.

Re: Error while installing Load runner (12.53 trial version)

Jump to solution

Thanks Lior!!

Its working now.

The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.