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How to install plugin for TruClient-IE protocol in Vugen 12.02 (Application does not work while rcrd

I am unable to record an application using TruClient-IE protocol in Vugen 12.02

The application works fine in standalone IE browser only after installing additional plugins.

How can we install plugins for Truclient IE browser in 12.02.

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Re: How to install plugin for TruClient-IE protocol in Vugen 12.02 (Application does not work while

Any answer from anyone?

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Re: How to install plugin for TruClient-IE protocol in Vugen 12.02 (Application does not work while

Hi,

TruClient IE does not provide an easy way to install plugins as most plugins are not pure web based and TruClient supports record/replay of web based content only.

In order to configure a plugin in TruClient IE there is a need to manually configure TruClient IE registry branch, not something an end user is supposed to do.

Regards,

Shlomi

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Re: How to install plugin for TruClient-IE protocol in Vugen 12.02 (Application does not work while

Thanks Shlomi for the reply.

I am trying to record "SAS Integrated Merchandize Planning" web application and protocol advisor shows Truclient.

However, when I try to use TruClient-IE to record, the layout of some objects are missing on the browser and page is not getting rendered properly.

But the aplication works fine in normal IE11 browser. I founf the reason to be that the application uses IE5 default (F12 Developer tools->Emulation Tab and Document Mode) but TruClient in LR12.02 supports applications compatible with IE9 and above.

 

Is there anyway t resolve this?

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Re: How to install plugin for TruClient-IE protocol in Vugen 12.02 (Application does not work while

Hi Danny,

What happens if you change the standards to 9 or above in regular IE browser? Will the application render corectly? 

If it does render correctly and there is no need in special plug-in it should be possible to support it also with TruClient IE - contact HPE support team.

If it does not render correctly and\or there is a need in a special plug-in it will not be supported by TruClient IE. You can try TruClient Firefox or TruClient Chromium instead

Good Luck,

Shlomi

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