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Super Contributor.
Super Contributor.
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Installing Vugen 12.53 on Windows Server 2012 r2 Standard - hitting problems installing KB2975061

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Hi Forum

I've installed Vugen 12.53 many times, but this is my first time on Windows Server 2012 r2 Standard edition.

While installing, I'm informed i need KB2975061, so insatllation obviously stops.

So i download the update from 

https://www.microsoft.com/en-ie/download/details.aspx?id=43531

However, when I try to install it, I get a message 'The update is not applicable to your computer'.  I haven't found anything online that helps resolve this.  Has anyone else come across this, and managed to install Vugen successfully?

Many Thanks,

Claire

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Respected Contributor.
Respected Contributor.

回复: Installing Vugen 12.53 on Windows Server 2012 r2 Standard - hitting problems installing KB297506

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Hi,

There should be some issue during you installing, you could try following command to install again:

wusa.exe C:\Temp\Windows8.1-KB2975061-x64.msu /extract:C:\windows8.1-KB2975061

DISM.exe /Online /Add-Package /PackagePath:C:\windows8.1-KB2975061\Windows8.1-KB2975061-x64.cab

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Respected Contributor.
Respected Contributor.

回复: Installing Vugen 12.53 on Windows Server 2012 r2 Standard - hitting problems installing KB297506

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Hi,

There should be some issue during you installing, you could try following command to install again:

wusa.exe C:\Temp\Windows8.1-KB2975061-x64.msu /extract:C:\windows8.1-KB2975061

DISM.exe /Online /Add-Package /PackagePath:C:\windows8.1-KB2975061\Windows8.1-KB2975061-x64.cab

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Super Contributor.
Super Contributor.

回复: Installing Vugen 12.53 on Windows Server 2012 r2 Standard - hitting problems installing KB297506

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Thank you Maggie_Chen, this has resolved the issue getting that update in place, and the LR installation is now proceeding normally.  Thanks for taking the time to respond

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