AnjuRatheesh Absent Member.
Absent Member.
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J2ee Diagnostics details are not showing up in the J2EE diagnostics tab in the controller

We have installed the probe in the server and running the scenario with proper J2EE configuration setting in the controller. After the execution we can see the J2ee diagnostics details in the diagnostics server URL. But not in the controller UI. Is there any other settings to do to get the diagnostics graph and details in the J2EE diagnostics tab in the controller

 

Please help us to resolve the issue.

 

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7 Replies
KMadan Acclaimed Contributor.
Acclaimed Contributor.

Re: J2ee Diagnostics details are not showing up in the J2EE diagnostics tab in the controller

Did you install diagnostics add-in on the controller machine? It comes with diagnostics installers.
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AnjuRatheesh Absent Member.
Absent Member.

Re: J2ee Diagnostics details are not showing up in the J2EE diagnostics tab in the controller

Yes, it is already installed. we are seeing the J2ee configuration window and able to select the nodes and enabling the monitor service option. This will come up only if the add-in installed. am i right? please correct me if i am wrong, since i am beginner.

 

 

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KMadan Acclaimed Contributor.
Acclaimed Contributor.

Re: J2ee Diagnostics details are not showing up in the J2EE diagnostics tab in the controller

those options available without add-in also.what is the message it shows in the diagnostics tab? Does it show any error? Can you post a snapshot of that tab?
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AnjuRatheesh Absent Member.
Absent Member.

Re: J2ee Diagnostics details are not showing up in the J2EE diagnostics tab in the controller

Screenshot attached

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Absent Member.. James Leatherma Absent Member..
Absent Member..

Re: J2ee Diagnostics details are not showing up in the J2EE diagnostics tab in the controller

You need to make certain that you are able to telnet via port 2006 from the Controller to the Diagnostics machine. That is the port that is used to pull Diag data into the Scenario. If you don't have that port open, talk to your network admins.

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ArJ3N
New Member.

Re: J2ee Diagnostics details are not showing up in the J2EE diagnostics tab in the controller

Also the LR license needs to include the J2EE diag license. Regards, AJ
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vvelichko Absent Member.
Absent Member.

Re: J2ee Diagnostics details are not showing up in the J2EE diagnostics tab in the controller

Hi,

 

1)At first you need to be sure that Add-In for diagnostics is installed on your machine.

To check that please go to "Help > About..." (in VuGen, Controller or Analysis) and look for "Diagnostics Addon for Controller" component.

2)If the component is installed, please test connection to the HP Diagnostics server:

- check that server link is available in your internet browser

   e.g.   http://<servername>:2006/

- go to the special dialog  "Start > All Programs > HP Software > Tools > Diagnostics for J2EE and .NET Setup",

   setup and test connection.

 

Kind Regards

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