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Absent Member.
Absent Member.
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LR 12.01 Truclient IE Browser Not Responding

Hi,

 

We are facing issue while trying to replay Truclient IE script through LR12.01. In Development mode IE is getting stuck (going in Not Responding mode) for specific objects.

 

While recording everything worked fine & application/object is working outside of LR in same browser.

 

Current browser version is IE 10, even with IE 9 same behaviour was observed.

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6 Replies
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Micro Focus Expert
Micro Focus Expert

Re: LR 12.01 Truclient IE Browser Not Responding

Hi,

 

Can you please provide more details? What are the special objects? What are the special points of these objects?

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Absent Member.
Absent Member.

Re: LR 12.01 Truclient IE Browser Not Responding

Hi,

 

I had mentioned specific objects like Signout button. This issue is also observed now while recording, LR12.01 is getting stuck.

 

Application is working out side of LR in IE & with Truclient Mozilla protocol (browser), however this issue is specific only to Truclient IE protocol.

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Valued Contributor.
Valued Contributor.

Re: LR 12.01 Truclient IE Browser Not Responding

Hello Abhay

 

When you say TruClient is "getting stuck", please be more specific about what you are observing.

 

Is the TruClient browser window not responding?  or Does the replay appear to be waiting for an event that doesn't come?

Does the script eventually fail?  Or must you terminate TruClient?

 

Lastly, you say you have managed to get this scripted and working with TruClient for Firefox.  So do you really need two sets of scripts?

 

regards

pppandy

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Absent Member.
Absent Member.

Re: LR 12.01 Truclient IE Browser Not Responding

Hello,

 

Yes IE browser is going in not responding mode. When we click on Signout button, Mouse Down on Sign Out is getting recorded as Truclient step then browser goes in not responding mode. Then we have to kill Truclient IE browser (process).

 

We need to record Truclient script in IE only, Firefox was used just to see if issue exists. However in Firefox everything worked fine.

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Absent Member.
Absent Member.

Re: LR 12.01 Truclient IE Browser Not Responding

Does it happen when you manually run the business process in TC IE browser and click the sign out button?

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Absent Member.
Absent Member.

Re: LR 12.01 Truclient IE Browser Not Responding

Try it with Firefox and see. 

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