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LR 12.53 Patch 4 putting setup.dll into registry to run

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I have mentioned this before somewhere, but what I am still seeing my issue in Patch 4 which was released recently.

When I install Patch 4 over Patch 3 on my machine it came up saying that I need to reboot my machine. When I rebooted it an error came up saying that a dll file could not be executed.

I see in HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\ that there is a new extry
Name: HPPrequisite
Data: "C:\Temp\LR_03639\setup.dll"

Why is the .exe file not in the Run?
Is my machine setup incorrectly not to run the .dll file? 

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Acclaimed Contributor.
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Re: LR 12.53 Patch 4 putting setup.dll into registry to run

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Hi Brian,

We have an internal defect reported on this matter. While this issue reproduces quite easily, it's source is not trivial to identifiy. We decided to release the patch despite this issue since it causes no harm. 

we are still investigating it and we will resolve for next release.

Best Regards,

Shlomi

 

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Re: LR 12.53 Patch 4 putting setup.dll into registry to run

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Hello Brian_Folan,

Thank you for your post.

Could you please attach a screenshot of the error message that you are facing

Regards,

Daniela Gómez Alvarado
Customer Support Engineer

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Re: LR 12.53 Patch 4 putting setup.dll into registry to run

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Hi Brian_Folan

When exactly you are asked to restart? When the installation of the patch is completed or before that or probably after installation of NV?  

What is your operating system? 

Have you run the installation as an administrator? 

When you run LR_03639.exe the set up it is asking for location to "Save files in folder" 

Do you use  the default one: C:\Temp\LR_03639

When the set up shows the Install button the folder C:\Temp\LR_03639 should be created. 

Do you see a setup.dll in it? 

Thanks, 
Vesela 

 

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Acclaimed Contributor.
Acclaimed Contributor.

Re: LR 12.53 Patch 4 putting setup.dll into registry to run

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Hi Brian,

We have an internal defect reported on this matter. While this issue reproduces quite easily, it's source is not trivial to identifiy. We decided to release the patch despite this issue since it causes no harm. 

we are still investigating it and we will resolve for next release.

Best Regards,

Shlomi

 

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Re: LR 12.53 Patch 4 putting setup.dll into registry to run

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Thanks all for the responses.

Thanks Shlomi, good to know it's not just me.

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