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Trusted Contributor.
Trusted Contributor.
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LR 12.60 installation issue

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Hello ALL

LR 12.60 - facing some installation on the windows machine. Can you someone help me on this issue ? Screenshot attached.

Screen1.jpgScreen2.jpg

Thanks

Balaji

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Outstanding Contributor.
Outstanding Contributor.

Re: LR 12.60 installation issue

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We ran into this exact problem. I think there are two versions of that KB item (I know, I know) one for WIndows 7 and similar, and one for Windows Server. Make absolutely sure you have the correct one.

View solution in original post

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New Member.

Re: LR 12.60 installation issue

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Please install kb as per sceenshot. this will fix the issue.

https://www.microsoft.com/en-us/download/details.aspx?id=49063

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Re: LR 12.60 installation issue

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Hi Avee

Thanks for your quick response, I tried insalling the Kb. I'm getting below popup

KB.jpg

Thanks

Balaji

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Micro Focus Expert
Micro Focus Expert

Re: LR 12.60 installation issue

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Hi,

Can you try to install VS Redistributable from here:

https://www.microsoft.com/en-us/download/details.aspx?id=48145 

Adrian 

 

 

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Outstanding Contributor.
Outstanding Contributor.

Re: LR 12.60 installation issue

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We ran into this exact problem. I think there are two versions of that KB item (I know, I know) one for WIndows 7 and similar, and one for Windows Server. Make absolutely sure you have the correct one.

View solution in original post

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Trusted Contributor.
Trusted Contributor.

Re: LR 12.60 installation issue

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Yah, I installed the right KB version for windows 7 and its works fine & installed the LR 12.60. 

Thanks everyone!!

Thanks

Balaji

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