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LR Support Tip: Connection Untrusted error in Ajax Truclient Firefox

While recording the script in LR 12.02 using Ajax Truclient FF the pop up “Connection is untrusted error” appears. The button to "Confirm exception" is disabled.

 

 

Follow the stesp to fix the issue:

1)Delete vugen.ini from the path C:\Program Files\HP\LoadRunner\config
2)Create a new script using Mozilla Firefox for the application flow.
3)Collect Cert_Override and Cert8 DB file from the new script path \Scripts\TruClientFirefox22\profiles\interactive
4)Replace the old Cert8 and override files with the new ones in the script profiles\interactive folder and Firefox root folder
5)Restart the machine
6)Execute the script.

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Fleet Admiral
Fleet Admiral

The best approach is to add server exception from General Settings dialog > Encryption tab in VuGen for versions earlier than 12.50. Starting 12.50 you should do that from General Settings dialog > Server Exceptions tab in interactive mode.

 

In the first case the change will be applied on scripts created after the change. In the later one it should be done on a per script basis.

 

There is no need to delete vugen.ini nor to restart the machine.

 

Regards,

Shlomi

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