Highlighted
Super Contributor.
Super Contributor.
202 views

LR Support Tips : Downgrade to 11.0x from 11.5x causes Controller to Crash

Customers that use LoadRunner 11.5x and require to downgrade to version 11.0x (for any reason, such as using older licenses) need to know that there is an issue when opening Scenarios in Controller after the installation. Please refer to this article (https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM00693805) for the required change in order to stop the Controller from crashing. I summary, uninstalling the 11.5x Software is not enough. Entries in registry must be removed. A specific entry must be modified in order to be able to open scenarios in Controller.
HP Support

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.