LR12.60 LRLicenseUtility.exe fails when clicking the Sign up button
I upgrade test lab machine from LR12.57 to LR12.60. After install and restart we opened Licence Utility completed Sign up info and click Sign up button/link, however we received Subscription Error window box (see attached). I checked to see if our machine has access to the internet and it does. when I open IE or Chrome, they both have access to www.google.com with no issue. Our lab environment is behind a firewall. If there is a particular port that this License Utility uses then can you share that with me?
Re: LR12.60 LRLicenseUtility.exe fails when clicking the Sign up button
For some reason related to your IT configuration the request is being suppressed.
Please provied me in a private message the following details:
- First and Last Name:
- Email Address:
- Phone Number:
After having this we will send you the license .