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Trusted Contributor.
Trusted Contributor.
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LR12.60 LRLicenseUtility.exe fails when clicking the Sign up button

I upgrade test lab machine from LR12.57 to LR12.60.   After install and restart we opened Licence Utility completed Sign up info and click Sign up button/link, however we received Subscription Error window box (see attached).    I checked to see if our machine has access to the internet and it does.  when I open IE or Chrome, they both have access to www.google.com with no issue.  Our lab environment is behind a firewall.  If there is a particular port that this License Utility uses then can you share that with me?

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Micro Focus Expert
Micro Focus Expert

Re: LR12.60 LRLicenseUtility.exe fails when clicking the Sign up button

Hello,

For some reason related to your IT configuration the request is being suppressed.

Please provied me in a private message the following details:

  • First and Last Name:  
  • Company:  
  • Email Address:  
  • Country:  
  • Phone Number:  
  • HOST-ID:

After having this we will send you the license .

Adrian

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