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Load Runner Installation

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Hi,

I am new to perormance testing. Trying to install LR in my lapy. Post downloading the .exe file i am trying to run it but it fails saying "no hp component to support, download correct patch".  Can anyone help me please?

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Acclaimed Contributor.
Acclaimed Contributor.

Re: Load Runner Installation

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Hello Shriti,

Thank you for your post.

I would like to know which version of LR are you installing?

Could you please attach a screenshot of the error message.

Please double check that you are downloading the tool from our website: https://h22244.www2.hpe.com/usbportal/softwareupdate.do

 

Regards,

Daniela Gómez Alvarado
Customer Support Engineer

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation.

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Acclaimed Contributor.
Acclaimed Contributor.

Re: Load Runner Installation

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Hello Shriti,

Thank you for your post.

I would like to know which version of LR are you installing?

Could you please attach a screenshot of the error message.

Please double check that you are downloading the tool from our website: https://h22244.www2.hpe.com/usbportal/softwareupdate.do

 

Regards,

Daniela Gómez Alvarado
Customer Support Engineer

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation.

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Acclaimed Contributor.
Acclaimed Contributor.

Re: Load Runner Installation

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Hello @Shriti,

I hope you are fine.

I'm just wondering the status of this thread.

If you need something else, please do not hestiate to let us know.

Regards,

Daniela Gómez Alvarado
Customer Support Engineer

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation.
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